Policy

1. Appointments & Booking

  • Appointments are highly recommended.

  • Clients must book through our official booking system.

  • Please ensure you select the correct service when booking.

  • Walk-ins are accepted based on availability.

2. Arrival Policy

  • Please arrive 5–10 minutes early for your appointment.

  • A 10-minute grace period is allowed.

  • After 10 minutes, your appointment may be canceled or rescheduled.

  • Late arrivals may result in a shortened service time.

3. Cancellation & No-Show Policy

  • We require at least 24 hours notice for cancellations.

  • Same-day cancellations may result in a fee.

  • No-shows may be required to pay in advance for future bookings.

  • Repeated no-shows may result in booking restrictions.

4. Refund Policy

  • All services are non-refundable.

  • If you are unsatisfied, please notify us before leaving the shop.

  • Adjustments must be requested within 48 hours of service.

5. After-Hours Appointments

  • After-hours appointments are available upon request.

  • A $65 after-hours fee will apply in addition to service cost.

  • Payment may be required in advance.

6. Service Duration

  • Standard haircut services typically take approximately 45 minutes, depending on hair type and style requested.

  • Specialty services may require additional time.

7. Payment Policy

  • We accept approved forms of payment as listed in-store or online.

  • Payment is due at the time of service.

  • Deposits (if required) are non-refundable.

8. Children Policy

  • Children must be supervised at all times.

  • Only clients receiving services may sit in barber chairs.

9. Right to Refuse Service

2228 MK Barbershop reserves the right to refuse service to:

  • Disrespectful or disruptive individuals

  • Clients who arrive under the influence

  • Anyone violating shop policies

We strive to maintain a safe and professional environment for all clients.

10. Satisfaction Commitment

Our goal is excellence. If you have any concerns about your service, please communicate with us immediately so we can make it right.

Thank you for choosing 2228 MK Barbershop.

We appreciate your business and look forward to serving you.

Frequently asked questions
How long does a haircut w/Bread take?

A haircut with beard service typically takes about 45 minutes. This allows enough time for a detailed consultation, a precise haircut, clean fade or trim, beard shaping, lining, and finishing touches. The extra time ensures everything is blended smoothly and styled properly, so you leave looking sharp and well-groomed—not rushed.
Do we accepted refunds?

We do not offer refunds on services once they have been completed. Please ensure you communicate your desired style clearly before your service begins so we can provide the best possible experience.
who is the owner of 2228 mk barbershop?

The owner of 2228 MK Barbershop is Gabriel Mukendi.
Where are we located?

We are located at:

75 54th St SW, Grand Rapids, MI 49548

Stop by and experience professional cuts, clean fades, and top-tier grooming services. We look forward to seeing you! ✂️
do we charge for after hours?

Yes, we do offer after-hours appointments. A $65 after-hours fee will be added to the service price for bookings outside of regular business hours. Please contact us in advance to schedule availability.